Agile software development teams use bug and issue tracking software to log and track bugs found in the software they’re building. The bugs are typically found by the testing or quality assurance teams, however, it is encouraged that testing be done by the entire team and at times even by the customer. The best bug and issue tracking software takes this into consideration and allows for new bugs to be logged through emails that are sent by end-users. Good bug trackers give a snapshot view of all open issues, allowing for developers and testers to know exactly what work is left and how much time they’d need to allocate in each sprint for bug fixes.
The best bug tracking software allows for your entire team to collaborate and work together. It is essentially an agile project management tool built for a development team, allowing for all aspects of a software development project to be logged and tracked. From user stories and new features to bugs and issues, the best issue tracking tools should provide a holistic view of the entire project.
In addition to scrum and Kanban boards, the entire project backlog is maintained within FogBugz so teams collaborate better to plan and deliver across new features and open issues. Bugs are easily logged without having to go through extensive workflows and unnecessary processes.
Bugs and issues are referred to as cases within FogBugz. You can easily create cases to capture bugs and issues and enter details relevant to the issue such as description, screenshot, version and priority. Unlike other bug tracking software Fogbugz does not use severity and instead uses a global priority scheme across all projects, bugs, and features, so that all team members can always work down their list of cases in order of priority.
Having bug submitters enter severity and priority of a bug would increase the amount of thought and work it takes to enter and manage that bug. We have minimized the number of fields end users have to deal with when entering data across FogBugz. Reducing data entry, combined with process and workflows makes FogBugz perfect for high-performing teams looking to optimize their development process by increasing team velocity and output.
FogBugz lets you keep your bug tracking organized by adding tags to cases and wiki articles. Easily create filter views to get a listing of all tagged cases.
Angela C. Buraglia
Lynda.com